Privacy Policy

Last Updated: September 11, 2024

Denali Benefits, Inc. ("Denali", "us", "we", "our") respects your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website at ("Website") or interact with our insurance brokerage services.

1. Information We Collect

Contact Information: Name, address, phone number, email address.

Financial Information: Income, assets, account numbers (if relevant to secure insurance coverage).

Health Information: Medical history, health conditions, beneficiary information (as needed for insurance policies).

Demographic Information: Age, gender, marital status, etc.

Website Usage Data: Browsing behavior, pages visited, IP address.

2. How We Collect Your Information

Directly from You: When you fill out forms, request quotes, communicate with us, or purchase insurance policies through our brokerage.

From Insurance Carriers: During the process of comparing policies and securing coverage on your behalf.

Through Cookies and Similar Technologies: To analyze website usage and improve services.

3. How We Use Your Information

Provide Insurance Brokerage Services: To help find suitable insurance policies, process applications, manage policies, and assist with claims.

Communicate with you regarding quotes, policy updates, and renewals, and answer your inquiries.

Marketing and Promotional Purposes: To inform you about relevant products or services (with the option to opt out).

Improve Our Website and Services: To analyze usage and personalize your experience.

Comply with Legal Obligations: To meet regulatory requirements, respond to subpoenas, or defend legal claims.

4. Sharing Your Information

Insurance Carriers: To obtain quotes, place policies, and administer coverage.

Service Providers: Companies supporting our operations (e.g., IT services, marketing agencies).

Legal Compliance: As required by law, court order, or other legal processes.

Business Transactions: In the event of a merger, acquisition, or sale of assets.

5. Your Privacy Choices

Opt-Out of Marketing: You may opt out of promotional communications by following the unsubscribe instructions in those emails.

Cookie Controls: Adjust your browser settings to manage cookies, but this may affect Website functionality.

California Residents: You have additional rights under the CCPA. Please refer to our CCPA Notice (if applicable).

6. SMS Messages

We may offer SMS (text message) communications for various purposes, including:

Service Updates: We may send you occasional updates about our services, new features, or important announcements.

Appointment Reminders: If you schedule an appointment with us, we may send you reminder messages to help you stay on track.

Promotions: We may occasionally send you promotional messages about special offers or discounts.

You provide your consent to receive SMS messages from us in the following ways:

Explicit Opt-In on Forms: When you fill out a physical or online form, you will be presented with a checkbox or signature line explicitly indicating your consent to receive SMS messages. This opt-in will typically be located near the section where you provide your mobile phone number.

Verbal Consent: In certain situations, we may obtain your verbal consent to receive SMS messages. This may occur during a phone conversation or in-person interaction where you explicitly agree to receive SMS communications. We will record your verbal consent.

By opting in to receive SMS messages, you consent to the following:

Message Frequency: You may receive a varying number of messages depending on the service or update.

Message Content: Messages may include service updates, appointment reminders, promotions, or other relevant information.

Carrier Fees: Message and data rates may apply. Check with your wireless carrier for details.

Opt-Out: You can opt out of receiving SMS messages at any time by replying "STOP" to any message or by following the instructions provided in the message.

Data Collection: We may collect information about your SMS interactions, such as delivery status and opt-out requests, to improve our services.

Appointment Reminders: When you schedule an appointment, we will collect and store your mobile phone number and appointment details to send you reminder messages.

Please note: Your consent to receive SMS messages is separate from any other consent you may provide for other services or communications. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate.

7. Security Measures

We implement reasonable technical, administrative, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. However, no security measure is perfect.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children without parental consent.

9. Updates to this Policy

We reserve the right to modify this Privacy Policy. Updates will be posted on our Website with the "Last Updated" date revised. Your continued use of the Website constitutes acceptance of any changes.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact service@denalibenefits.com.